Values of effective leadership in organization and scale of its appliance in Kosovo’s SME

Abstract

The purpose of this paper is to examine in what level is effective leadership applied from managers of business 
firms in Kosovo. Through literature review but also from data’s collected from well defined questionnaire from 
where there were surveyed a good sample of employees of small and medium enterprises (hereinafter SMEs) in 
the country is showed in what is the existing level of effective leadership. Findings showed that the level of 
effective leadership is not so bad, but at the same time we cannot say that is so satisfying. Managers of SMEs 
mainly use the function authority to lead their employees, and because of these employees in some cases have 
not very good perception for their leaders. This paper shows what describes a good manager, identifies the 
values and characteristics of effective leadership, and through research data and done analysis, have been 
measured and described in a certain degree, how opened are managers with their employees, do they give the 
opportunity to them to express their concerns and opinions, and how much existing leadership affects employees 
of SMEs of Kosovo when we talk about job satisfaction and their performance level.