Business Process Reengineering( BPR)

Abstract

To make a turn-over in the business of a company and runit in the crisis period is extremely difficult job to do. It 
requires special skills and special energy of the manager. Besides the methods, which we tried to systematize 
here and that must be applied by those who are running a company, it is essential to have experts for specific 
fields, in basic operation, marketing and territory of microeconomics.We live in the era of global economy, 
powerful information technology and constant changes. BPR comes from a number of disciplines, and four major 
areas can be designated as places which are the subject to changes during Business Process Reengineering: 
organization, technology, strategy and people. What influences the occurrence of BPR is certainly a need for 
lowering costs, customer dissatisfaction, mergers of acquisitions, management changes, a dramatic decline in 
market share, benchmarking, changes in laws and regulations and maybe the most important  - competitive 
pressure.The aim of this paper is to, using the method of analysis and synthesis, comparison, using a wide 
variety of literature, once again draw attention to the process of BPR's, which in countries in transition, including 
Kosovo, may be of great importance in the process ofitalising the market economy and adapting the laws that 
govern at the local, regional and global markets.