The influence of the education level of the standards in South-Eastern European countries with the focus of macedonia and the age of the employees on the knowledge management implementation in the organizations – case with the telecommunication market

Abstract

Abstract:  
The era of knowledge brings new changes that are seen in the rapid 
advance and development of science, engineering and technology, which in turn 
entails changes in society, as well as on the market, creating new “rules of the 
game” to which organizations would have to respond. In these conditions of the 
dynamic environment, the knowledge management is considered as a strategy to 
gain competitive advantage. This concept comprehends the most important and 
relevant issues related to the adaptation of the organization, its survival and its 
competencies.  
The objective of the research is to examine the significance and the 
influence of the education level and the age of the employees on the knowledge 
management implementation.  
The research was conducted on the 
telecommunication market in the Republic of Macedonia which is characterized as 
an open and dynamic market. The research was carried out in 10 companies, to a 
sample of 100 respondents – employees in these companies.